Scenario:
The Company A use the Hololens for remote training on its mounted equipment.
After the equipment is mounted on Customer B, the Company A send a preconfigured Hololens (licenced with D365 Remote Assist) to the customer in order to train the customer technician.
The company plans the training session with a Teams meeting with the Remote Assist user configured on the Hololens.
The customer technician, the day of the training, switch on the device, get a "Tips" session and later log into D365 Remote Assist with the pre-configured user.
It would be nice if the Remote Assist user could be configured in order to:
- automatically log into eventually available meeting as soon as logged into D365 Remote Assist.
- automatically answer incoming calls
In this way it's not necessary to train each time all the customer users on how to use Remote assist for joining meetings or answering calls.
Thank you.
Simone B.