web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Dynamics GP upgrade 20...
Finance | Project Operations, Human Resources, ...
Answered

Dynamics GP upgrade 2015R2 to 2016R2

(0) ShareShare
ReportReport
Posted on by Jozy 393

Dear Community,

As I have upgraded my GP2015 RTM to GP2015 R2 14.00.1230. Now I need to upgrade it into 2016 R2 what procedure should I follow?

Any help would be appreciated.

Thanks

Categories:
Microsoft Dynamics GP
I have the same question (0)
  • Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at

    You are trying to upgrade to Microsoft Dynamics GP Build: 16.00.0552(GP 2016 R2) from 2019 year-end for GP 2015. I believe you can do this directly just as you upgraded to GP2015 RTM. While you are at it you should upgrade to 16.00.0716. This will get you ready to upgrade to GP 18.2.

  • Jozy Profile Picture
    Jozy 393 on at

    Hey Richard,

    That's what I want to know that how Can I upgrade 16.00.0716 as when I install GP2016 R2 on my server it's getting product version error during running GP utilities. I am also installing upgrades paths for 2016.

    Please guide me in easy way.

    Thanks

  • Verified answer
    Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at

    Year-end updates need to be upgraded to year-end updates, So if you applied the year-end to GP 2015 you will need to keep applying patches to GP 2016 R2 until you find a match..Try applying 16.00.0814 2019 year-end update to GP 2016.

  • Jozy Profile Picture
    Jozy 393 on at

    But should I install GP 2016 before apply patches as currently GP 2015 is installed on server in this situation what shoud I do?

    Thanks

  • Verified answer
    Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at

    You already have GP2015 R2 14.00.1230 installed. I would be quite confident that if you installed GP 2016 16.00.0814 you will be able to upgrade successfully. After you unzip the GP 2016 R2 media drop the MicrosoftDynamicsGP16-KB4536494-ENU.msp into the updates sub folder and it will be included when you run the installation program.That should be all you need to do. When you create your installation package file it will be included as well.

  • Jozy Profile Picture
    Jozy 393 on at

    Hey Richard,

    Good Day.

    I still facing errors during upgrade see the below steps which I have performed.

    1) First I tried to install separately GP 2016 16.00.0814 patch and that is showing below error:

              "The upgrade patch cannot be installed by the windows installer service because

                the program to be upgraded may be missing or the upgrade patch may update

                a different version of the program. Verify that the program to be upgraded exist

                on your computer and that you have the correct upgrade patch"

    2) Then I drop the GP 2016 16.00.0814 into the updates sub folder then I run the installation program and its

        successfully installed but when I run GP utilities to update the database that is showing below error.

                "Error message when you access Microsoft Dynamics GP Utilities: "There was a

                 problem ascertaining product version information. Microsoft Dynamics GP Utilities

                 will now exit. Check DUinstall.log for more information"    

    Note: I renamed the GP2015 R2 installed folder name as Microsoft Dynamics _Old then I choose the

    same directory to install the GP 2016 R2.

    Thanks

  • Verified answer
    Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at

    Something is being done out of sequence here.

    Step 1) You have GP 2015 14.00.1230 installed

    Step 2) You install GP 2016 R2

    Step 3) You apply service pack to GP 2016 to bring it up to 16.00.0814

    Step 4) There is no need to rename the old GP 2015 folder.

    Step 5) Now be careful here, you will have two versions of GP installed now and they will both look the same.

    Step 6) Make sure you are starting GP 2016 Utilities. Look at the GP banner as it starts.Plus look at the service pack level as GP starts. Make sure it is 16.00.0814.

    If the problem persists paste the contents of the DUINSTALL.LOG file. You will find it in your Data sub folder under C:\Microsoft Dynamics\GP 2016 folder.

  • Jozy Profile Picture
    Jozy 393 on at

    Hey Richard,

    Thanks, I have upgraded successfully GP 2016 R2 but I am facing one issue when I log in company Its pop up

    " The system manager module is not registered. No other module can be marked as registered" and I am unble to work in any other module.

  • Jozy Profile Picture
    Jozy 393 on at

    And Richard,

    I need a client installation package of 2016 R2 can you please guide from where I can get this.

    Thanks

  • Jozy Profile Picture
    Jozy 393 on at

    And one more thing that do I need to install patch file at client site as well?

    Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 544 Most Valuable Professional

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 450 Super User 2025 Season 2

#3
Sohaib Cheema Profile Picture

Sohaib Cheema 250 User Group Leader

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans