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Dear Community,
As I have upgraded my GP2015 RTM to GP2015 R2 14.00.1230. Now I need to upgrade it into 2016 R2 what procedure should I follow?
Any help would be appreciated.
Thanks
Slide the service pack msp file into the updates folder of your install media and it will automatically be included in the package file.
You need to enter your registration keys using Tools->Setup->System->Registration. You can log into CustomerSource or ask your reseller for the keys. You need to create the GP installation package. It is the second menu option down when you run the GP installation. You need to create an empty folder in which to put this package. I would highly suggest you create a shared folder on your server for reports and forms.
Hey Richard,
Thanks, I have upgraded successfully GP 2016 R2 but I am facing one issue when I log in company Its pop up
" The system manager module is not registered. No other module can be marked as registered" and I am unble to work in any other module.
Something is being done out of sequence here.
Step 1) You have GP 2015 14.00.1230 installed
Step 2) You install GP 2016 R2
Step 3) You apply service pack to GP 2016 to bring it up to 16.00.0814
Step 4) There is no need to rename the old GP 2015 folder.
Step 5) Now be careful here, you will have two versions of GP installed now and they will both look the same.
Step 6) Make sure you are starting GP 2016 Utilities. Look at the GP banner as it starts.Plus look at the service pack level as GP starts. Make sure it is 16.00.0814.
If the problem persists paste the contents of the DUINSTALL.LOG file. You will find it in your Data sub folder under C:\Microsoft Dynamics\GP 2016 folder.
Hey Richard,
Good Day.
I still facing errors during upgrade see the below steps which I have performed.
1) First I tried to install separately GP 2016 16.00.0814 patch and that is showing below error:
"The upgrade patch cannot be installed by the windows installer service because
the program to be upgraded may be missing or the upgrade patch may update
a different version of the program. Verify that the program to be upgraded exist
on your computer and that you have the correct upgrade patch"
2) Then I drop the GP 2016 16.00.0814 into the updates sub folder then I run the installation program and its
successfully installed but when I run GP utilities to update the database that is showing below error.
"Error message when you access Microsoft Dynamics GP Utilities: "There was a
problem ascertaining product version information. Microsoft Dynamics GP Utilities
will now exit. Check DUinstall.log for more information"
Note: I renamed the GP2015 R2 installed folder name as Microsoft Dynamics _Old then I choose the
same directory to install the GP 2016 R2.
Thanks
You already have GP2015 R2 14.00.1230 installed. I would be quite confident that if you installed GP 2016 16.00.0814 you will be able to upgrade successfully. After you unzip the GP 2016 R2 media drop the MicrosoftDynamicsGP16-KB4536494-ENU.msp into the updates sub folder and it will be included when you run the installation program.That should be all you need to do. When you create your installation package file it will be included as well.
Year-end updates need to be upgraded to year-end updates, So if you applied the year-end to GP 2015 you will need to keep applying patches to GP 2016 R2 until you find a match..Try applying 16.00.0814 2019 year-end update to GP 2016.
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