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Customer experience | Sales, Customer Insights,...
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What is the difference between an account and a company?

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Posted on by 25

I understand that an account is a company. When I look into contacts it says "company" for the related account.

So why are there two terms and what is the difference: account and company?

  • Suggested answer
    Leco Lv Profile Picture
    Leco Lv on at
    RE: What is the difference between an account and a company?

    Hi partner,

    I think you are right, the account should be the company, the company is like an abstract name, select the account through the company name field. An account can be associated with multiple contacts.

  • Angela MP Profile Picture
    Angela MP 25 on at
    RE: What is the difference between an account and a company?

    Thanks Leco Lv, but I do not understand how this answers my questions.

    Is account meant as a customer account, not actually a company?

    Can an account consist of more than one company?

  • Suggested answer
    Leco Lv Profile Picture
    Leco Lv on at
    RE: What is the difference between an account and a company?

    Hi partner,

    It seems to be more inclined to what the relationship between them is.

    Please check this: How does 'Company' properly relate to a 'Contact' vs 'Account? - Dynamics 365 Sales Forum Community Forum

    www.inogic.com/.../

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