Not able to delete the Business Process Flow

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Posted on by Inkey Solutions

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Hello All,

I need to delete one unmanaged BPF from the system. This BPF has NO DEPENDENCY. Also, the BPF does not contains any record. Still, I'm not able to delete the Business Process Flow.

I'm getting the below error while deleting the BPF.

Can anyone help me with the same?

Any help would be appreciated.

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erhan.keskin 2,253 on at

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Hi,

What do you see if you click "Details"?

and when you select the BPF and click the "Show Dependencies", what do you see?

Regards,

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Joana Pinto 740 on at

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Hi,

If you click on "Details" it shows you the dependent components on the system. What does it say when you click on "details"?

Regards,

Joana

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Inkey Solutions 2,116 on at

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Hello,

Please refer below image about "Details" -

Please refer below image about dependency of the business process flow -

Let me know if you any other details from me.

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erhan.keskin 2,253 on at

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Thanks for that. If you don't mind, please send the log file too (by clicking "Download Log File")

Here is my understanding;

BPF is deactivated (if not, deactivate it)

There is no record in the entity that is created due to BPF creation.

No dependency of BPF that CRM shows

You can do a trick, not sure if it would work;

Publish All Customizations

Activate BPF

Deactivate BPF

Delete BPF

Regards,

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Inkey Solutions 2,116 on at

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Hello Erhan,

Please refer the attached file for your reference. I have tried to fetch the dependent reference with the use of the message RetrieveDependenciesForDeleteRequest but still I got 0 dependency

./cfs-file/__key/communityserver-discussions-components-files/761/ErrorDetails_5F00_BPF.txt

Also, I have tried below steps but not getting any success.

Publish All Customizations

Activate BPF

Deactivate BPF

Delete BPF

Let me know if you any further details from me.

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erhan.keskin 2,253 on at

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Hi,

Thanks for that. My understanding from the error message, it doesn't throw the error message because of the BPF's dependencies. It throws it because of BPF's Entity's dependencies. Did you check the entity's dependencies by RetrieveDependenciesForDeleteRequest? Please make sure that entity is not being used anywhere.

Regards,

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Inkey Solutions 2,116 on at

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I have validated the BPF's Entity's dependencies. Out-of-the-box I can see the 17 dependencies. 15 are internal and 2 are published. 1 is entity on which I have configured the BPF and 2nd is the BPF process.

I got 0 dependencies by RetrieveDependenciesForDeleteRequest.

Let me know if you any further details from me.

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erhan.keskin 2,253 on at

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Sorry to hear that you are still having the issue.

What i would say is that please make sure BPF and/or the entity is not being used in any Model-driven Apps or SiteMap. I can't think of anything else at the moment, i tried a scenario, it didn't show me that it was being used in the model-driven app, so that is why i ask you to make sure.

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Inkey Solutions 2,116 on at

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Hello,

I have validated the BPF and/or the entity. Its not being used any Model-driven Apps or SiteMap.

Let me know if you any further details from me.

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RaviKashyap 55,410 Moderator on at

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Did you check if there are any records for that BPF entity. If there are records, trying deleting and see if it helps.

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