web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

SF to DYN Migration - Regarding (Lookup) mapping problem

(0) ShareShare
ReportReport
Posted on by 5

Hi All,

I have a task to migrate data from Saleforce to Dynamics.

Event from Salesforce (SF) should be mapped to Appointment in DYN. I am using DYN Import Wizard tool for import data in DYN.

When I try to map SF WHATID property (Account, Opportunity and Campaign) from SF to Regarding (Lookup) DYN property, there are no options for Opportunity and Campaign Related Record Type: Reffed Field:

WHATID_5F00_To_5F00_Regarding.png

I've successfully created an Appointment related to an opportunity Regarding in DYN. (DYN allows 12 different regarding record types)

Dyn setup for Appointment Regarding is:

Data Type: Lookup

Target Record Type: Room

Relationship Name: msevtmgt_room_Appointments

Regarding_5F00_For_5F00_Appointment.PNG

I have the same issue when trying to import Tasks from SF in DYN. For mapping SF WHOID (Lead, Contact) and WHATID (Opportunity, Account, Campaign) DYN Regarding (Lookup) offers only Account as Related Record Types.

Is this something related to DYN setup?

Please need help!

Thanks

I have the same question (0)
  • MDProgramming Profile Picture
    5 on at
    RE: SF to DYN Migration - Regarding (Lookup) mapping problem

    Hello Adrian

    First of all I want to thank you for your replay.

    I've found workaround. In the DYN import xml mapping file I added attributes and elements for regarding lookups.

    Regards,

    Dusko

  • Suggested answer
    Adrian Begovich Profile Picture
    1,027 Moderator on at
    RE: SF to DYN Migration - Regarding (Lookup) mapping problem

    Hi MDProgramming,

    This article explains some of the limitations you may encounter when importing data from Salesforce.com into Microsoft Dynamics CRM Online including the limitations of the Event to Appointment mapping.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 258

#2
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 182

#3
Tom_Gioielli Profile Picture

Tom_Gioielli 125 Super User 2025 Season 2

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans