Hi there,
When leads are qualified in our environment we found that the data in the City field is being wiped. I confirmed that the field from the Lead is mapping to the Account field accurately, but there is an update that takes place within a minute of the Account record being created. To me it seems that it is connected to the concatenation of the Address field - so I don't know how to trouble shoot this.
I've raised a job with Microsoft, but this is an urgent as it is the final issue for us to launch a project.
If anyone can advise or give pointers I'd be grateful - screen shot to assist!
