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Customer experience | Sales, Customer Insights,...
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CDX tenant with add-ons?

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Posted on by 25
I have created a "Dynamics 365 Customer Engagement" tenant in CDX, which includes Dynamics Field Service. However, I also need Resource Scheduling Optimization (RSO) for a demo to a prospective client. Is there any way to get this add-on in my CDX tenants? Are there any other resources available to partners for setting up demo tenants with add-ons like that, other than just purchasing the licenses ourselves?
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  • Leah Ju Profile Picture
    Microsoft Employee on at
    Hi,
    I similarly created one "Dynamics 365 Customer Engagement" tenant in CDX.
    In my environment, i can find this app--Resource Scheduling
  • anthony56 Profile Picture
    25 on at
    Thanks for the reply Leah Ju. The "Resource Scheduling" app is a separate app for just managing the Field Service resources, schedule board and some additional settings like setting up different entities to be scheduled.  This does not include Resource Scheduling Optimization (RSO).

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