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Creation of case on CRM Portal

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Posted on by Prarthana Verma

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Hi ,

I am creating a case on CRM Portal case is getting created successfully but case number is not getting generated , can anyone help me in this? Below is the screenshot of same.

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RaviKashyap 55,410 Moderator on at

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Hi,

This is strange. can you check if the number is not generated at all or it is not displayed in portal. You can do this by checking the same record/ field in crm.

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