Field Service Customer Assets

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Posted on by Hasan J. Slim

Hello,

I have set up a functional location hierarchy tree and have added assets to my functional locations. Ex: Building floor as a functional location with a room as an child asset.

Out of the box I was able to manually add another child asset to that of my functional location's child asset.

My question: After creating a work order and associating a functional location to that work order, I want to convert my work order product to an asset.

I have enabled converting product to asset. However, the created asset is not falling under the hierarchy I have created. I want that asset converted from the work order to fall under the child asset of my functional location automatically. Is there a way to accomplish this out of the box?

Thank you.