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Overdue limit calculation with disputed invoice

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Posted on by nuttka

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Dear All!

Overdue limit doesn't take into account that Invoice has been Disputed in AX. Do you know if this is standard AX behaviour? Credit limits should exclude disputed transactions from the calculation, according to my Client.

Best regards!

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Ludwig Reinhard Microsoft Employee on at

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RE: Overdue limit calculation with disputed invoice

Hi nuttka,

Thanks for the confirmation.

I double checked things and it looks that this disputed setting has only an influence on things such as collection letters.

There seems no standard impact on the balance calculation that you shared above.

What you can do though is extend the existing balance calculation by adding some code and fields that exclude the disputed amounts.

Best regards,

Ludwig
nuttka 130 on at

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RE: Overdue limit calculation with disputed invoice

If yes, the same situation when I remove :/
nuttka 130 on at

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RE: Overdue limit calculation with disputed invoice

Dear Ludwig, do you mean this one?
Suggested answer

Ludwig Reinhard Microsoft Employee on at

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RE: Overdue limit calculation with disputed invoice

Hello nuttka,

There should be a separate parameter in the collections tab in your parameters form that allows excluding disputed transactions from collection letters. Is this one set?

Assuming that this is the case, does it make a difference if you remove this parameter setting?

Best regards,

Ludwig
nuttka 130 on at

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RE: Overdue limit calculation with disputed invoice

Dear Ramit!

Setup:

Balance:

Disputed invoice:
Ramit Paul 22,369 Most Valuable Professional on at

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RE: Overdue limit calculation with disputed invoice

Hi,

Can you provide the scenario and your setup, if required, we can repro this into our env.