Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Invoice Not in List to...
Finance | Project Operations, Human Resources, ...
Suggested answer

Invoice Not in List to Void

(0) ShareShare
ReportReport
Posted on by aliciaw 60

We had an invoice that was stuck with an available balance of $0.00 running check links moved it to history; however we want to void that invoice. When we look at voiding historical transactions and open transactions that document is not available. How do we get rid of that document?

Categories:
Microsoft Dynamics GP
  • DarlingRunner Profile Picture
    DarlingRunner 5 on at
    RE: Invoice Not in List to Void
    [quote user="Brandon Jarrett"]

    Hello Aliciaw,

    When an Invoice is in history, it cannot be voided. Debit Documents can only be voided if they are in open without any apply records.

    There are a few options to address this issue. I have listed them below.

    1. If their is a Credit Document applied to the Invoice you want void, void that Credit Document. 
      1. This will move the Invoice back to open and can then be voided using the Void Open Transaction window.
    2. If there are no apply records, you can use the Remove History Utility to remove the Invoice.
      1. Back out the Journal Entry in the GL.
    3. Last option is to create a support request and we can provide a script to move the Invoice back to open so it can be voided.
      1. This will only work if there are no documents applied to it as if there is, we would recommend voiding the document applied to move it back to open.

    I hope this helps!

    Microsoft Support Engineer | Brandon Jarrett

    [/quote]

    Great article, but it would be nice if you added an example with navigation. My Pasco Connect

  • Suggested answer
    Hokuminaria Profile Picture
    Hokuminaria 2,950 on at
    RE: Invoice Not in List to Void

    Hello Aliciaw,

    When an Invoice is in history, it cannot be voided. Debit Documents can only be voided if they are in open without any apply records.

    There are a few options to address this issue. I have listed them below.

    1. If their is a Credit Document applied to the Invoice you want void, void that Credit Document. 
      1. This will move the Invoice back to open and can then be voided using the Void Open Transaction window.
    2. If there are no apply records, you can use the Remove History Utility to remove the Invoice.
      1. Back out the Journal Entry in the GL.
    3. Last option is to create a support request and we can provide a script to move the Invoice back to open so it can be voided.
      1. This will only work if there are no documents applied to it as if there is, we would recommend voiding the document applied to move it back to open.

    I hope this helps!

    Microsoft Support Engineer | Brandon Jarrett

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Congratulations 2024 Spotlight Honorees

Kudos to all of our 2024 community stars! 🎉

Meet the Top 10 leaders for December

Congratulations to our December super stars! 🥳

Start Your Super User Journey

Join the ranks of our community heros! 🦹

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,735 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,466 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans