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add other entities to email templates in the customer service center

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Posted on by JeissonT

add other entities to email templates in the customer service center hub

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Leah Ju Microsoft Employee on at

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add other entities to email templates in the customer service center

Hi Partner,

Unfortunately, we can't add other tables to the category of the email template, which is by-design.

Maybe you can create a new idea through the below URL, then ask your colleagues to raise up the votes.
Ideas (dynamics.com)
Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.

I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
Regards,
Leah

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