Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Commerce forum / How to have a statemen...
Commerce forum
Suggested answer

How to have a statement added to a POS transaction line

(1) ShareShare
ReportReport
Posted on by ARivera 16
We have a scenario where we sell items "As-is," which cannot be returned. Currently, we use the "Product comment" operation on a button grid, but it requires the cashier to select the POS transaction line and type the words "Sold AS-IS."  This leads to inconsistent wording on receipt.   
We are looking for a more efficient way to handle this without having the cashier enter "Sold AS-IS" but instead select the transaction line, click the button, and the statement "Sold AS-IS" is added to the transaction line and consequently printed on the receipt.   
I would appreciate it if anyone who has dealt with this type of scenario can share how they accomplished this or anyone has any idea.
Thank you,
Categories:
Commerce
  • ARivera Profile Picture
    ARivera 16 on at
    How to have a statement added to a POS transaction line
    I will try the suggestions.  Thank you for the responses. 
  • CU23100202-0 Profile Picture
    CU23100202-0 4 on at
    How to have a statement added to a POS transaction line
    You could possible add a Linked Item to any of the As-Is items you are selling. Below would be the process:
     
    - create a new item called As-Is or something. For this item you can make the price 0 and also make it non inventory if you want. You want to make sure under POS the Zero Price Valid is toggled on.
     
    - Make note of the Item No of this new item.
     
    - Go to the Item Card of an Item you are selling As-Is. Once in the card, search Linked Items, and click it. The the Item no of the new As-Is item in Linked Item No, an EA UOM, and then update the Linked Item Description to whatever As-Is statement you want. 
     
    This method should automatically add the new linked item anytime the As-Is item is sold in the POS, and it should also print on the receipt. 
     
    Hopefully I understood correctly and this is helpful for your case.
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,454 Super User 2024 Season 2 on at
    How to have a statement added to a POS transaction line
    For a uniform text, you could use infocode buttons/list, You can enable this for specific products/categories/all categories or add line operation. But this will trigger for whenever this product is sold and cannot be printed on the receipt. 
     
    The second work around will be to maintain/create a new UOM for 'SOLD AS IS' and configure a conversion between Sales UOM. Whenever you sell AS IS, use the change unit of measure operation on POS. We use the same method to sell near expiry items using promotion. The promotion will fire only if the special UOM is selected.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Replay: Dynamics 365 Community Call ERP Edition | October 9, 2024

Another great gathering of our Community!

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

More Community News

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,628 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,914 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,150

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans