web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / How to have a statemen...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

How to have a statement added to a POS transaction line

(2) ShareShare
ReportReport
Posted on by ARivera 37
We have a scenario where we sell items "As-is," which cannot be returned. Currently, we use the "Product comment" operation on a button grid, but it requires the cashier to select the POS transaction line and type the words "Sold AS-IS."  This leads to inconsistent wording on receipt.   
We are looking for a more efficient way to handle this without having the cashier enter "Sold AS-IS" but instead select the transaction line, click the button, and the statement "Sold AS-IS" is added to the transaction line and consequently printed on the receipt.   
I would appreciate it if anyone who has dealt with this type of scenario can share how they accomplished this or anyone has any idea.
Thank you,
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,550 Moderator on at
    For a uniform text, you could use infocode buttons/list, You can enable this for specific products/categories/all categories or add line operation. But this will trigger for whenever this product is sold and cannot be printed on the receipt. 
     
    The second work around will be to maintain/create a new UOM for 'SOLD AS IS' and configure a conversion between Sales UOM. Whenever you sell AS IS, use the change unit of measure operation on POS. We use the same method to sell near expiry items using promotion. The promotion will fire only if the special UOM is selected.
  • CU23100202-0 Profile Picture
    CU23100202-0 4 on at
    You could possible add a Linked Item to any of the As-Is items you are selling. Below would be the process:
     
    - create a new item called As-Is or something. For this item you can make the price 0 and also make it non inventory if you want. You want to make sure under POS the Zero Price Valid is toggled on.
     
    - Make note of the Item No of this new item.
     
    - Go to the Item Card of an Item you are selling As-Is. Once in the card, search Linked Items, and click it. The the Item no of the new As-Is item in Linked Item No, an EA UOM, and then update the Linked Item Description to whatever As-Is statement you want. 
     
    This method should automatically add the new linked item anytime the As-Is item is sold in the POS, and it should also print on the receipt. 
     
    Hopefully I understood correctly and this is helpful for your case.
  • ARivera Profile Picture
    ARivera 37 on at
    I will try the suggestions.  Thank you for the responses. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the September Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Laurens vd Tang Profile Picture

Laurens vd Tang 131 Super User 2026 Season 2

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 120 Super User 2026 Season 2

#3
Aayush Tiwari Profile Picture

Aayush Tiwari 54

Last 30 days Overall leaderboard

Featured topics

Quality order uses default receipt location instead of actual physical receipt location

Product updates

Dynamics 365 release plans