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Knowledge Management - Enhancement to Improve UX Experience

Posted on by 20

Is there functionality that enable the end-user to open up multiple articles at a time in KB Articles and KB Search View of Knowledge Management? 

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Knowledge Management - Enhancement to Improve UX Experience

    Hi Partner,

    You said; open up multiple articles at a time?

    When you search articles in the KB Search, results will be listed in the left pane:

    pastedimage1665629483576v1.png

    Each article has a "pop-up" icon in the top right corner, click on it to open a new tab in your browser to display the article:

    pastedimage1665629706168v2.png

    If you want to show multiple articles in the right pane of the kb search page, it's impossible, which is by-design.

  • CMcQueen Profile Picture
    CMcQueen 20 on at
    Knowledge Management

    Is it possible to open multiple articles at the same time in the KB Article and KB Search View sections of Knowledge Management?   

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