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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / How to calculate total...
Service | Customer Service, Contact Center, Fie...
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How to calculate total case resolving time

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Posted on by Hamza Shams 20

Hello,

I just wanted to know that is there any way on Dynamics 365 to calculate total time in which a case is resolved. Like from the time the case was assigned till it was solved. 

Thank you

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: How to calculate total case resolving time

    Duplicate post.

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