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Unanswered

Issue in Ledger Settlement

Posted on by Microsoft Employee

Hi All, 

I am not able to settle ledger balances even though debit and credit balances are making zero. Accept button is coming in grey. 

3225.image001.jpg

Can You Please help? 

Thanks & Regards, 

P. Pramod Kumar

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,280 Super User 2024 Season 2 on at
    RE: Issue in Ledger Settlement

    Hi Pramod,

    Were you able to solve your issue already or do you still need help? If you need help, then please provide some details as you were not answering all the questions. Is the system administrator role also encountering the issue? In that case it could be a data issue in your environment.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Issue in Ledger Settlement

    Yes, I checked with business user role and system admin role also. It was working fine earlier for users.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,280 Super User 2024 Season 2 on at
    RE: Issue in Ledger Settlement

    Hi Pramod Kumar,

    You posted the question in the wrong forum. Your question is clearly about Dynamics AX (2012) when I look at your screenshot. I will request to move this one to the correct forum.

    Can you tell with what role you opened this form? Is it a business user role or are you using the system administrator role? Did it work correctly before? Do other users in your organization have the same issue?

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