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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Aging Customer Credit ...
Microsoft Dynamics AX (Archived)

Aging Customer Credit Memos

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Posted on by Frank Hamelly | MVP... 46,625 Moderator

Is there a setting in Accounts Receivable or Collections that controls whether credits are aged in the Aging snapshot or on Customer aging report?  I was certain there was but cannot find the setting.


Thanks, Frank

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Frank,

    I am not absolutely sure what you refer to but can this be related to the aging period definition setup under Accounts receivable/Setup/Collections-Aging period definition? They allow you structurizing your aging snapshot and customer aging Report.

    Hope this helps,

    Ludwig

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,625 Moderator on at

    Thanks for the quick response Ludwig.  The client is looking for a way to not age customer credit invoices.  Is there a way to force credit invoices to remain in the current aging bucket when running an aging snapshot?  I know other systems provide this option and thought that AX does as well but can't remember where this setting is maintained.  I've looked at Accounts receivable parameters, Collections parameters, Aging period definition and cannot find the setting.  I've Googled the issue and cannot find the answer.  Just wonder if I'm dreaming that I've seen this setting in AX or if it's another system I'm remembering.

    Thanks, Frank

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Frank,

    That sounds intersting :-)

    Unfortunately, I am not aware of any parameter that would allow you excluding specific transactions in this way from the aging report. The only thing I could think of is setting up the aging period definition in a way that ensures that the open transaction always falls into the same aging bucket e.g. by using a payment term for your customer that guarantees that the open transaction is due on a date that lies far in the future or in the past.

    Would be interesting to see if somebody else in the forum has heared&seen something alike. Please keep us updated on that.

    Many thanks,

    Ludwig

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