Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics AX (Archived)

Aging Customer Credit Memos

Posted on by 4,029 Super User 2024 Season 2

Is there a setting in Accounts Receivable or Collections that controls whether credits are aged in the Aging snapshot or on Customer aging report?  I was certain there was but cannot find the setting.


Thanks, Frank

*This post is locked for comments

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Aging Customer Credit Memos

    Hello Frank,

    That sounds intersting :-)

    Unfortunately, I am not aware of any parameter that would allow you excluding specific transactions in this way from the aging report. The only thing I could think of is setting up the aging period definition in a way that ensures that the open transaction always falls into the same aging bucket e.g. by using a payment term for your customer that guarantees that the open transaction is due on a date that lies far in the future or in the past.

    Would be interesting to see if somebody else in the forum has heared&seen something alike. Please keep us updated on that.

    Many thanks,

    Ludwig

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 4,029 Super User 2024 Season 2 on at
    RE: Aging Customer Credit Memos

    Thanks for the quick response Ludwig.  The client is looking for a way to not age customer credit invoices.  Is there a way to force credit invoices to remain in the current aging bucket when running an aging snapshot?  I know other systems provide this option and thought that AX does as well but can't remember where this setting is maintained.  I've looked at Accounts receivable parameters, Collections parameters, Aging period definition and cannot find the setting.  I've Googled the issue and cannot find the answer.  Just wonder if I'm dreaming that I've seen this setting in AX or if it's another system I'm remembering.

    Thanks, Frank

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Aging Customer Credit Memos

    Hello Frank,

    I am not absolutely sure what you refer to but can this be related to the aging period definition setup under Accounts receivable/Setup/Collections-Aging period definition? They allow you structurizing your aging snapshot and customer aging Report.

    Hope this helps,

    Ludwig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans