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Customer experience | Sales, Customer Insights,...
Suggested Answer

How to display independent view (advanced view) in one of the tabs in CRM ?

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Posted on by 5

Hi , 

I´ve created a view via´´advanced find´´ for the ´´notes ´´ where we enter in the timeline of accounts to get track of important info. 

I would like to display this saved view in either dashboard or under some of other tabs , but could not find any option. 

Is this supported in CRM?

Thanks, 

Cigdem Erol

FC

Test environment: Edu02

Entered a note in timeline in one of accounts . 

pastedimage1652446211138v3.png

Created a view for notes and saved the view. 

pastedimage1652446031011v1.png

Want to display in dashboard or under activities , etc,

but No Record type available to select the view. 

pastedimage1652446131302v2.png

CRM vers.

pastedimage1652446337933v4.png

I have the same question (0)
  • Yoshika Suzuki Profile Picture
    Microsoft Employee on at

    If you add a note entity to your sitemap, you'll see a view of the note entity.

  • Suggested answer
    gdas Profile Picture
    50,091 Moderator on at

    Can you create public view by going to settings -> Customization --> Customize the system /Solutions --> Under note entity --> Create Views .

    Do publish all customization  and check.

    If you are creating saved view (Independent view) then  make sure a personal view cannot be added to System dashboard.

  • Cigdem Erol Profile Picture
    5 on at

    want to have such view under activities, or account , etc. Notes are independent function so that can not display them without any customization. my-view.jpg_2D00_544x322.jpg

  • Cigdem Erol Profile Picture
    5 on at

    Hi Goutam , customization is done by our supplier , so not possible for me to edit this part.

    It seems that without customization, I´ll not get the note view displayed on the CRM.

    Thanks,

  • Cigdem Erol Profile Picture
    5 on at

    Hi Yoshika, could you please maybe share some screenshots ?

  • Suggested answer
    Gagandeep Singh Profile Picture
    587 on at

    Hi,

    I think Yoshika is pointing you to the right direction. What Yoshika meant was, you can add the entity directly into the site map. You need to access the App Designer > Site Map > Add a sub area > Add Notes entity.

    pastedimage1653431178154v2.png

    Once you have added Notes entity into the navigation, you should see something like this. In this example I have added it under Workplace group.

    pastedimage1653430923384v1.png

    How to enable modern advanced find in model driven apps in D365CE

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