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Service | Customer Service, Contact Center, Fie...
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Dynamics CRM - Can't generate unique contacts report who have cases

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Posted on by 10

My app has Contacts and Cases.

I'm generating report to show all Contacts who had cases created in Cases Entity. I can created a custom view(this has duplicate cases for Contacts because it should work that way).

When I try to create a report using the above custom view, I still get those duplicate records which is obvious.

How can I create a custom view or Report with unique contacts?

your help is highly appreciated. 

I have the same question (0)
  • Anupam.khasia Profile Picture
    170 on at

    Can you tell me in which entity you have created view ? Contact or case ? 

  • Ranth Profile Picture
    10 on at

    I have created view for Cases and able show Contacts.

    I can't create a view for Contacts which have Cases(with/without any filter condition).

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