Dynamics CRM - Can't generate unique contacts report who have cases

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Posted on by Ranth

My app has Contacts and Cases.

I'm generating report to show all Contacts who had cases created in Cases Entity. I can created a custom view(this has duplicate cases for Contacts because it should work that way).

When I try to create a report using the above custom view, I still get those duplicate records which is obvious.

How can I create a custom view or Report with unique contacts?

your help is highly appreciated.

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Ranth 10 on at

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RE: Dynamics CRM - Can't generate unique contacts report who have cases

I have created view for Cases and able show Contacts.

I can't create a view for Contacts which have Cases(with/without any filter condition).

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Anupam.khasia 168 on at

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RE: Dynamics CRM - Can't generate unique contacts report who have cases

Can you tell me in which entity you have created view ? Contact or case ?

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