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Finance | Project Operations, Human Resources, ...
Answered

Expense management: Tax distribution using wrong main account

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Posted on by 11
Hi,
 
Entering an expense report for Office Supplies 100$, with 13$ Tax. Total is 113$ as expected but both expense category and tax portion are posting to the same Main Account tied to the expense category. The expectation is to see Office supply category post to Office supply main account and the Tax portion to post to the Tax payable main account. 
 
Is there a setting to enforce that? The behavior should be the same as when creating a vendor invoice, in which the item and tax amounts are recorded under their respective main accounts. 
 
Thanks in advance for the help.
 
Y.K
 
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  • André Arnaud de Calavon Profile Picture
    301,231 Super User 2025 Season 2 on at
    Hi Y.K,
     
    Can you tell us how the data entry was done? Probably you can share a screenshot as illustration?
  • YK-04061943-0 Profile Picture
    11 on at
    Sure Andre Arnaud! Please find the screenshots below. Pretty straightforward with simple Expense category setup with a main account and an Item sales tax group.


     
    The sales tax group is tied to a Ledger Posting Group hitting a different main account, 200xxx
     
    Here are screenshots of the expense report
     

     
     

     
     

  • Hana Xue Profile Picture
    Microsoft Employee on at
    Hi,
    Not sure if other people can see the screenshots, but for me, the screenshots did not display properly on the forum. This may be a problem with the forum, please try to upload it again to see if it works.

    Best Regards,
    Hana
  • YK-04061943-0 Profile Picture
    11 on at
    I do see the screenshots. Initially, one of them didn't upload but I can actually see all of them. 
     
    Y.K
  • André Arnaud de Calavon Profile Picture
    301,231 Super User 2025 Season 2 on at
    Unfortunately, I'm not able to see the screenshots. I will try to contact the administrator of this forum to check if there is a known issue.
  • André Arnaud de Calavon Profile Picture
    301,231 Super User 2025 Season 2 on at
    I got a quick reply that there should not be an issue. We checked the page source and it looks like you shared an URL to an image that is within your own email attachments. This is visible for you, but not for us as we don't have access to your email folder.
    Can you try to post the images in a different way?
     
  • YK-04061943-0 Profile Picture
    11 on at
    That makes sense. I just updated by taking actual screenshots and pasting them. Can you guys see the images now? Thanks!
  • YK-04061943-0 Profile Picture
    11 on at
    Anyone with a suggestion regarding this issue? Are you able to see the screenshots now? Thanks!
  • André Arnaud de Calavon Profile Picture
    301,231 Super User 2025 Season 2 on at
    Hi Y.K.,
     
    Yes, the screenshots are visible now. Can you also check what main account is set up on the Tax ledger posting group linked to the Tax code that is used for the combination of the Tax group and Tax item group?
  • Adis Profile Picture
    6,069 Super User 2025 Season 2 on at
    Hey,
     
    I would suggest to go to the ledger posting setup, select your desired line, delete it and create a new one with the same setup as before deleting. In case you recently changed something on the line, it can be buggy. We havent figured out when it happens, but it does and deleting the line solved the issue. It didnt happen when creating a line without changing it. 
     
    Kind regards, Adis
     

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