The custom print button does not work because it does not exist in VBA and is linked to code that calls crystal report. Unless a new package is uploaded, it will work, but for other Domain users it will not work.
the button is work
Here not working.
Also if open GP as administrator the button will working also any users.
My advice to you is to get rid of VBA code. Either move to Dexterity or VSTools development.
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