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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Customer aging report
Microsoft Dynamics AX (Archived)

Customer aging report

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Posted on by imran ul haq 4,017

Hi All,

I have one query regarding the customer aging report, for example i generate the customer aging "balance as of" 31 Dec. 2015 and again next month on 31 Jan 2016 i generate the customer aging report for the December 2015 and found it is not the same which i generated last time. After inquiring from the user it found some of the open transaction which are open in December got settled in the month of January.

So my question is why those transactions are not showing, when again i generate the report, is once the transaction got settle it will not. If is it so then i believe it is wrong. Please suggest 

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  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 300,911 Super User 2025 Season 2 on at

    Hi Imran,

    However the settlement has been done in January, it might be settled using a date in December. Check the settlement date used for these transactions.

    Possibly you can unsettle the transactions and do it again where you specify a date rather then let AX choose the date.

  • Sohaib Cheema Profile Picture
    Sohaib Cheema 49,438 User Group Leader on at

    Receivable aging or customer again means "Outstanding Balance" usually shown into buckets/ periods based on payment terms and number of days.

    if a transaction  has been settled, it is no more receivable. so next time you will print the report , aging report should not show it

    www.accountingtools.com/.../what-is-accounts-receivable-aging.html

    if you want to see all kind of transactions such as already paid also, you should look at some other report such as "customer transactions"

  • imran ul haq Profile Picture
    imran ul haq 4,017 on at

    Thanks Sohaib and Andre for your reply.

    i got it if we are settling the previous date invoices we should select the current date or in fact it should be current date at the time of settlement then the aging will come correct.

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