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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Not able to delete vendor
Finance | Project Operations, Human Resources, ...
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Not able to delete vendor

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Posted on by BarryR 162
Hello all - 
 
My client entered a vendor twice and now wants to delete one of them. There have been no transactions posted to the vendor they want to delete. There are no financial dimensions linked to vendors. This is not a Global vendor.
 
After attempting to delete the vendor in question the following error message is displayed:
 
//
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Any suggestions on how to delete this vendor will be most appreciated.
 
Regards,
Barry
 
 
 
  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 15,811 Most Valuable Professional on at
    Not able to delete vendor
    If you are sure that this vendor is not used in any transactions, ypu may change the name and use as another vendor.
  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,642 Super User 2024 Season 2 on at
    Not able to delete vendor
    Hi Barry,
     
    In case the vendor was entered in e.g. an invoice register journal and deleted without posting, a record in dimension attribute values will be created. This will then give the same error. You can actually mark the vendor as "DO NOT USE" and block the vendor for new transactions. In case there is really no transaction, you can consider using this vendor account for a new vendor that needs to be onboarded in the future.
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Not able to delete vendor
    Hi,
    According to the error message, the vendor is being used for ledger transactions. Please go to the vendor transaction record list page to check again whether there are related transaction records for this vendor. Even if you think there were no transactions, check your records thoroughly to make sure there are no lingering or hidden transactions.
    Vendor transactions list page - Finance | Dynamics 365 | Microsoft Learn
    Check to see if the vendor you are trying to delete is associated with any other records, such as purchase orders, purchase agreements, or requisitions. Even if there is no direct transaction, these relationships may lead to errors.

    Best Regards,
    Hana

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