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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Microsoft Dynamics ax ...
Finance | Project Operations, Human Resources, ...
Unanswered

Microsoft Dynamics ax client has stop working

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Posted on by Shabir Ahmad 3,110

Dynamics-ax-surface.jpg

Hi Experts,

When i am opening Any menu it work properly but If i try to open "Journals" Menu of any Module i face the above shown error in image"Microsoft Dynamics ax client has stop working "

Please check the details  as well with error 

Problem signature:
Problem Event Name: APPCRASH
Application Name: Ax32.exe
Application Version: 6.3.2000.326
Application Timestamp: 55723de2
Fault Module Name: Ax32.exe
Fault Module Version: 6.3.2000.326
Fault Module Timestamp: 55723de2
Exception Code: c0000005
Exception Offset: 0007d25f
OS Version: 6.3.9600.2.0.0.16.7
Locale ID: 1033

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Note : I have already delete AUC and kiti files as well as Reset USAGE DATA..........

Best Regards,

Shabir Ahmad

I have the same question (0)
  • nmaenpaa Profile Picture
    nmaenpaa 101,166 Moderator on at

    Does it work for other users?

    What changes were made to the system since it was last working?

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,423 on at

    Hi Shabir,

    Is this happening for all users or only one user? In case this is happening for everyone while opening the journal form, Have you tried to compile the form "LedgerJournalTable" and check if there are any errors?

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,110 on at

    Hi Both,

    This issue is for all the users

    Best Regards,

    Shabir Ahmad

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,423 on at

    Hi Shabir,

    Please try the compile and check if there are any issues with the form or the underlying table(s).

  • E. R. Profile Picture
    E. R. 739 on at

    try to open ax as administrator then try to open this form.

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,110 on at

    Thanks to both,

    This issue was resolved, I imported a "Ledger Journal Table" to my system, this form was contain error(Test Server). After that I took a copy from the production server and import it to the Test server now working :) :)

    Best Regards,

    Shabir Ahmad

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,423 on at

    Since you were having issues with the journal form only, errors in the form was the most likely cause.

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