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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Dynamics 365 - Timeout...
Microsoft Dynamics CRM (Archived)

Dynamics 365 - Timeout Processnot working as expexted

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Posted on by nickmangioros 470

Hi

Using Dynamics 365 On-Premise version 8.2.2

I have created a process but he time out did not process when expected

Properties:

8054.Capture1.PNG

 

Actual Process details:

                  8054.Capture1.PNG

email received:


It was triggered today

What went wrong??
Thanks

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  • nickmangioros Profile Picture
    nickmangioros 470 on at
    RE: Dynamics 365 - Timeout Processnot working as expexted

    Pics did not com through so here they are in order

    1:
    5280.Capture2.PNG

    2:

    5280.Capture2.PNG\

    3.

    31038.Capture3.PNG

    Thanks

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at
    RE: Dynamics 365 - Timeout Processnot working as expexted

    Hi,

    You have 3 months before the contract date in your workflow. which mean 7/5/19 is before 3 months of 30/6/19. There is nothing wrong in your logic it just that the record you select already has less then 3 months left so the workflow triggers

    Hope this helps.

  • nickmangioros Profile Picture
    nickmangioros 470 on at
    RE: Dynamics 365 - Timeout Processnot working as expexted

    Thanks for your reply,

    So, how should I modify the process so that the process will only trigger at exactly 3 months before the contract end date.

    Thank you

  • nickmangioros Profile Picture
    nickmangioros 470 on at
    RE: Dynamics 365 - Timeout Processnot working as expexted

    Thanks for your feedback/response.

    How an I modify my query so that it triggers exactly on the 90 days before expiration date

    Thanks.

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