Advanced find saved views

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Posted on by mtkeenan

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Hi all,

I have one user with an issue using 'saved views' in advanced find. When they click onto saved views for any entity (accounts, contacts etc..) they should have ability to select a view from the drop down list. The only option my user is getting is the 'active saved views'.

Using CRM 2011, IE 10. Have got user to log onto another computer but the same thing is happening. Users with the same security roles can use the drop down list with no issues.

Any ideas anyone?

Thanks in advance

Martin

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Community Member on at

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Is this user assign to a Team if so how many.

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mtkeenan 1,895 on at

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The user is in one team.

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Sayhaitokumar 7,042 on at

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You can use the role based tool for crm which is available free in the market. Follow the steps mentioned in the below link.

rolebasedviews.codeplex.com

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mtkeenan 1,895 on at

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Could this issue be caused by security role for the user?

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Sayhaitokumar 7,042 on at

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May be

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mtkeenan 1,895 on at

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bumping this

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mtkeenan 1,895 on at

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Sorted this out - compatibility view settings in IE, rebooted and now it loads the list.

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DH kumar CRM 1,345 on at

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Hi,

Pls check this post which may help support.microsoft.com/.../2743941

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