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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Physical Reserve QTY s...
Microsoft Dynamics AX (Archived)

Physical Reserve QTY stuck

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Posted on by Community Member

I'm trying to identify some physical reserved inventory.  We're unable to find any transaction with the "Reserved Physical" status that would account for it.  It seems as if it was part of a sales order, but the line or the order itself was deleted and the inventsum table wasn't cleaned up correctly.  

How can I find out the origin of this physical reserved inventory?  

I've tried reversing the inventory through Inventory > Reservation (I can see the Physical Reserved QTY line, but I'm unable to make any changes.  

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  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,170 Super User 2025 Season 2 on at

    Hi JrDAXmike,

    You can run a consistency check for the inventory module with the correct mode enabled. This will rebuild the InventSum table, based on the inventory transactions. See also Tim's blog: timsaxblog.wordpress.com/.../consistency-check-for-a-single-item-in-dynamics-365-for-operations-and-ax-2012-and-ax-2009

  • Community Member Profile Picture
    Community Member on at

    Thanks, André Arnaud de Calavon.

    Unfortunately we have tried the consistency check with no results. It comes back clean.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,170 Super User 2025 Season 2 on at

    Hi JrDAXmike,

    It could be indeed caused by an orphaned record. You can open the table browser for the InventTrans table and search for this item and the issue status. Then check if it is indeed an orphaned record before you delete it.

  • Community Member Profile Picture
    Community Member on at

    I ran a query against inventtrans where records don't exist on inventtransorigin and came back with one matching the same missing qty for the specific item.  I delete the record, but I think the On-Hand form queries the InventSum table to get the on hand information. I can find the record in InventSum, but just not sure if just deleting (or updating) this line will have negative effects else where.

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,170 Super User 2025 Season 2 on at

    Hi JrDAXmike,

    Once you deleted the record, the consistency check can correct the on hand information. There is no single record for the old reservation record. The table is a summary with a current status per item and inventory dimension combination.

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