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No Manuals for end-users for NAV2013 on? Microsoft stopped publications of user manuals?

Posted on by Microsoft Employee

In 2009 we had access to:

MICROSOFT DYNAMICS® NAV 2009

Microsoft Official Training Materials for Microsoft Dynamics ®

Nothing similar for 2013?

Are manuals for 2013/2015 available for purchase somewhere?

*This post is locked for comments

  • nplima Profile Picture
    nplima 540 on at
    RE: No Manuals for end-users for NAV2013 on? Microsoft stopped publications of user manuals?

    Hi Raokman,

    If you can't get your NAV partner to present bug reports or improvements suggestions, you can approach Microsoft directly from here:

    http://connect.microsoft.com/

    or, a deeper link here: connect.microsoft.com/.../Feedback

    (no payment applies, as you'd expect)

    I invite my NAV customers for customer satisfaction surveys that Microsoft runs more than once a year. Not all customers participate, which is a discouraging for my company and for Microsoft. I think most are not as vocal as you are on this forum.

    Best regards,

    Nuno Lima

  • Suggested answer
    TharangaC Profile Picture
    TharangaC 23,116 on at
    RE: No Manuals for end-users for NAV2013 on? Microsoft stopped publications of user manuals?

    Thank you for bringing this to our attention. I have already sent a mail to microsoft regarding this. Waiting for a response from them.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: No Manuals for end-users for NAV2013 on? Microsoft stopped publications of user manuals?

    Is it true that you have to PAY to report a NAV bug to Microsoft?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: No Manuals for end-users for NAV2013 on? Microsoft stopped publications of user manuals?

    Hi Raokman,

    I'm sorry to hear that you've had such a negative experience with your NAV Partner, very frustrating!

    As a licensed user you would access to the course materials directly through CustomerSource, meaning you don't have to bother with your unhelpful Partner.  If you were not already provided a login by Microsoft or your Partner (sounds like probably not), you can go here for more information on getting access:

    https://mbs.microsoft.com/CustomerSource/Global/Help/Help

    The courses are also available in an online format through Microsoft's Online Learning website here:

    https://onlinelearning.microsoft.com/

    I'm not sure how the access works for that site, but it seems to be linked to your customer information so if you're registered on CustomerSource your login should work on the Online Learning site as well.

    Regards,

    Rob

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: No Manuals for end-users for NAV2013 on? Microsoft stopped publications of user manuals?

    ...

     

     

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: No Manuals for end-users for NAV2013 on? Microsoft stopped publications of user manuals?

    Hello,

    I am referring to the link to www.cbsi-corp.com which both you and Tharanga posted above.  To your second point, refer to the license (which comes in the zip file with each course):

    Except as expressly permitted in this agreement, you may not:

    • access or allow any individual to access the Licensed Content if they have not acquired a valid license for the Licensed Content,
    • alter, remove or obscure any copyright or other protective notices (including watermarks), branding or identifications contained in the Licensed Content,
    • modify or create a derivative work of any Licensed Content,
    • publicly display, or make the Licensed Content available for others to access or use,
    • copy, print, install, sell, publish, transmit, lend, adapt, reuse, link to or post, make available or distribute the Licensed Content to any third party
  • Suresh Kulla Profile Picture
    Suresh Kulla 43,745 on at
    RE: No Manuals for end-users for NAV2013 on? Microsoft stopped publications of user manuals?

    Rob,

    Which links are you referring to, the mbs links only work if you are partner or customer, providing link is just to provide where they exist, we are not downloading and distributing the material.

    Anyhow thank you for bringing this to my attention.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: No Manuals for end-users for NAV2013 on? Microsoft stopped publications of user manuals?

    Hi Suresh, you should be aware that Microsoft's Courseware is provided to partners and customers under license, and providing a link to distribute it on these forums is a violation of that license.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: No Manuals for end-users for NAV2013 on? Microsoft stopped publications of user manuals?

    Thank you

  • Suggested answer
    TharangaC Profile Picture
    TharangaC 23,116 on at
    RE: No Manuals for end-users for NAV2013 on? Microsoft stopped publications of user manuals?

    Those area available in the partnersource.  I will check few other places and get back to you on this. :)

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