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Hi,
Can anyone explain what the difference is between the two?
Alex
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Reason codes are used to indicate why an entry was created. When you set up reason codes, you can place them on entries and assign permanent codes to specific journal templates and journal batches. (msdn.microsoft.com/.../hh170679(v=nav.90).aspx)
Return Reason Code Specifies codes that specify the reasons for returning items. These can be items that a customer returns to you or items that you return to a vendor. The Return Reason Code field appears in the Sales Return Order window, and the Return Reason Code field appears in the Purchase Return Order window. (msdn.microsoft.com/.../hh177267(v=nav.90).aspx)
Ok thanks for your response. However, on an item journal, should the user be entering data in the reason code field or return reason code? It seems like a duplication to me. Same goes for a sales return order / Sales CR/Adj Note, should the user enter data for both fields or just one?
The accountants need a report to run so they can determine why items have been adjusted during the month, are there any reports in NAV that show this?
If you're on the Item Journal then use the Reason Code.
If you're doing a return then use the Return Reason Code.
For your second question, go to the Item Card and look at the Value Entries for an item. The Reason Code appears in this table. If you don't see this column, then add it by right clicking in the header and select 'Choose Columns'.
Note: If you can write queries in T-SQL then a report like this becomes simple.
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