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Microsoft Dynamics NAV (Archived)

Can't Connect to server by Windows client

Posted on by Microsoft Employee

Hi every experts,

I had a problem when I installed MS NAV client, Went I Connect the server, This is Pop up show this?

"There is a Communication protocal mismatch between the client and server"

How do I fix this problem? Please help me

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't Connect to server by Windows client

    It working right now. Thanks you for you help.

  • Verified answer
    4BzSoftware Profile Picture
    4BzSoftware 6,071 on at
    RE: Can't Connect to server by Windows client

    Hi Southanom,

    It is due to invalid time range. Your certificate valid time is between 26/11/2014 05:31:04 and 01/01/2040 06:59:59 whereas your client current date time is 25/11/2014 (outside the range). Besides, you should check Server and Client time. It is easier if you follow my post www.mibuso.com/dlinfo.asp

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't Connect to server by Windows client

    I hope your help? thanks....

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't Connect to server by Windows client

    Thanks For all answer, I follow This link http://saurav-nav.blogspot.in/2013/11/nav-2013-r2-windows-client-web-client.html  ,but it work only the client that run in the server(mean run by localhost )

    But, I installed in client PC (mean connect by IP), it had problem like this :

  • Suggested answer
    4BzSoftware Profile Picture
    4BzSoftware 6,071 on at
    RE: Can't Connect to server by Windows client

    Hi Southanom,

    You should decide to use Windows or NavUserPassword authentication type.

    - For Windows, after starting Nav Service successfully, you should check ClientUserSettings.config file in %appdata%\Microsoft\Microsoft Dynamics NAV\71 folder, value of key "ClientServicesCredentialType" should be "Windows".

    - For NavUserPassword, you can follow my post www.mibuso.com/dlinfo.asp

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't Connect to server by Windows client

    But if I change to windows access it working, it can start.

    So, I would like to run with NavUserPassword. What should I do?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Can't Connect to server by Windows client

    Dear Jonathan,

    I do for all step, But I can't start NAS.

    Do you have any suggestions? Please help me.

  • Suggested answer
    Rajasekhar@MS Profile Picture
    Rajasekhar@MS 5,567 on at
    RE: Can't Connect to server by Windows client

    Hi

    Check the Build Versions of Client & server , it seems to be the server was on the Higher version & Client is on lower version

    Regards

    ajasekhar.Y

  • Saurabh Shah Profile Picture
    Saurabh Shah 4,560 on at
    RE: Can't Connect to server by Windows client

    which credential type you are using in service? Please share the error screen shot. it is not visible here.

    Saurabh Shah

  • Suggested answer
    keoma Profile Picture
    keoma 32,675 on at
    RE: Can't Connect to server by Windows client

    hi,

    follow saurav-nav.blogspot.de/.../nav-2013-credential-type-how-to-use.html

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