Hi all,
i am trying to follow the steps from Tech net to Manage customer payment retention for projects Fixed price and T&M;
1) Set up customer retention term - 10% on 100% project -Done
2) Add the customer retention term to the project contrat - Done
3) Update the % of work completed on the project - problem
I am struguling with #3 as in 1 place they say enter the % on the project - general tab - as there is no such field
in the other place they say, enter the % on the contrat status, which seems more logical.
Click Project management and accounting > Common > Projects > Project contracts. Open a project contract from the project contract list page. In the Project contracts form, on the Action Pane, on the Maintain tab, in the Process group, click Manage contract status. In the Contract status form, click Update percentage
But when i get to the button, the button is greyed out! impossible to enter the 100% completion..

