HI All,
I need a assistance please, i am currently using CRM Cases to log calls for customers
When a mail is sent into CRM , I am able to view the content but not the Images
Please share your thoughts
Regards
Hi Kylo,
If you use an Image hosted in public server, you will be able to see the image.
Please mark the thread closed if it works for you.
Best Regards
PG
HI PG,
thank you i will have a look at the link,
I am sending test mails from a gmail account with an image in the body of the mail , which i cannot see in the case of the original mail.
Regards
Hi Kylo,
You have to host the image and use the link in your email. Maybe host it in an external site and in an entity store the URL Refer this url in your email template.
Following link for your reference.
Best Regards
PG
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