Skip to main content

Notifications

Finance | Project Operations, Human Resources, ...
Suggested answer

WHS mobile interface reprint logic flow

Posted on by 115

My company has been having some slowness and timing out behavior of the RF guns at our warehouse when the user selects the option Inquiries > "Reprint Container" from the mobile device menu.  I was asked to investigate this and figure out what code was being invoked when a gun user selects this option.  However, I am having a very difficult time tracking down exactly what is being run.  When I use personalization on the mobile menu window, it just tells me that the WHSWorkExecute form is invoked.  I looked at this form but it doesn't seem to do anything other than just save the name of the menu item you selected.

reprint-container-1.PNG

I read this article, and it seems to be saying that clicking that menu item sends an xml or something to the AOS server which processes the request?  However, even if that is correct, it says in that same article you can debug what's going on by putting a break point in the WHSWorkExecuteDisplay::getNextFormHandheld method, but I tried that and it didn't break when I clicked the menu item.

Thus, I need help figuring out what reprinting code runs when I select this menu item.  I understand that this "Reprint Container" option is custom, but it seems to be almost identical to the "Reprint Label" option, which is not custom, and probably works in a similar fashion.  Here's some additional info for that menu item.  Note that it's basically the same as the standard "Reprint Label" option, so I don't know where the differentiation is in terms of the behavior of these two items:

reprint-container.PNGreprint-container-2.PNG

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,240 Super User 2024 Season 2 on at
    RE: WHS mobile interface reprint logic flow

    Hi,

    You can read the next blog to learn a bit more on mobile device customizations. cloudblogs.microsoft.com/.../

    With help of this blog, you can probably find the class containing the logic for "Reprint container". Then the code and database calls can be reviewed to see if it indeed has a performance issue.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans