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Unable to update cloud hosted environment after changing its password

Posted on by 324
Hello guys,
 
previously i have changed the password of a cloud VM because one of my workers left, but after i changed it from azure, i cant upgrade the VM to the latest versions anymore. it keeps on failing. also there is this error showing
 
any idea how to resolve this issue?
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  • Anthony Blake Profile Picture
    Anthony Blake 1,234 on at
    Unable to update cloud hosted environment after changing its password
    From 10.0.39 there is an update to the supported SQL server and Windows version for CHEs, so it may be a good time to provision a fresh one, see here:
     
     
     
     
    Which references this page for on-prem, but the compatibility is also applicable to CHEs:
     
     
     
  • Anton Venter Profile Picture
    Anton Venter 9,687 Super User on at
    Unable to update cloud hosted environment after changing its password
    The quickest solution is to provision a new cloud hosted VM. It's not always an option though depending on your situation.
  • Suggested answer
    Anthony Blake Profile Picture
    Anthony Blake 1,234 on at
    Unable to update cloud hosted environment after changing its password
    You cannot update the Admin password on Cloud Hosted environments.
     
    Luckily, they are very easy to replace, provision a replacement, connect to source control & restore the DB if needed, and you will be back on track.
     
    Anthony

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