Payment of Receivables one check multiple customers

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Posted on by Michael agostini

I have a question around AR payments.

We are trying to move away from some customer parent child relationships for numerous reasons.

if we had a customer that had say 15 companies and they like to run each company independently (each maintains its own credit limits and is billed separately in D365) but this customer would like to send one check to settle all 15 separate customers can we do this in D365. To be clear there would be 15 separate customers in D365.

Not sue if centralized payments will do this as it would be just one legal entity.

Thanks Mike A

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Michael agostini on at

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I meant to say multiple CUSTOMERS

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CodyB on at

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Hi Michael,

In customer setup, invoice and delivery an invoice account can be setup.

You can put customer accounts in there. For 14 of your 15 customers you can put the same customer account as the 15th so all invoices will show in one customer. It makes it easy for the payment to be in one as all the invoices will be in one customer.

Thanks,

Cody B

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Michael agostini on at

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I wanted to get away from the parent child re;relationship.

But thank you for your reply.

I do not think what I am asking is possible.

Regards, Mike

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Ludwig Reinhard Microsoft Employee on at

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Hello Mike A,

If you get a payment from a customer for its 15 companies then you can settle it easily provided that each of the 15 customer accounts is linked to the same invoice account.

Making use of the invoice account functionality has some advantages and disadvantages.

One of the disadvantages is that open positions are not tracked at the individual customer level.

In other words, it will be difficult to analyze your sales later on unless you use a specific customer findim.

Another option would be asking the customer not to make a single consolidated payment but to send 15 individual payments. Maybe this is something you can discuss with them to make your life easier?!

Best regards,

Ludwig

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Michael agostini on at

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Thank you Ludwig

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