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Resource Scheduling optimalization error: Error at GRBVar.Get

Posted on by 10

Hi,

In our Field Service solution, the RSO is used to optimize scheduled bookings. The bookings are time-locked and may only move between resources. 

After manually triggering the RSO, the run is stopped after 15-20 minutes with an error message: Error at GRBVar.Get

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Has anyone else had this error message? 

What does it mean and what are the steps to solve this issue.

thank you for reading. 

  • Leco Lv Profile Picture
    Leco Lv on at
    RE: Resource Scheduling optimalization error: Error at GRBVar.Get

    Hi partner,

    Do you use Dutch? Due to the different languages of our system, I got an error in English according to the translation tool” system failed to retrieve some records. Internal error(s):Error at GRBVar.Get”.I found that an internal error was generated here, which would be very helpful if you provided us with the error log.

    I found a case that might be similar, and you can also try the operation of this link.

    RSO - Optimization schedule fails - Dynamics 365 Field Service Forum Community Forum

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