Hi all,
Has anyone seen any benchmarking for the invoice automation?
Our customer is reporting the AP invoicing is grounding to a halt and upon analysis this seems to be true
example our Timeout limit for reciept matching is 500 attempts
The automation job seems to hit a limit at about 500, so lets say i have 500 older invoices churning away each time the batch runs everyhour these same 500 are choking the system at the expense of new invoices that may be ready for match and posting
One example i saw it took 13 days for the first reciept matching after import to happen and 7 days later it hasnt run a second time!
So before i raise it to microsoft as it seems to be a design flaw that a process can be clogged up like this at the detriment of new invoices Eg its running a FIFO methodology