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Offline mobile and offline canvas

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Posted on by 45

Hi guys, I embeded a canvas app into the FS. After I config offline mode on mobile offline profile, all the records from Field service still working, but the canvas app is not. Do you know why??

And do you guys know how to config the canvas app Offline when we embeded in the model driven app??

  • Team member Function Profile Picture
    45 on at
    RE: Offline mobile and offline canvas

    Hello sir, Im reading this and it's excatly what i want, but the step 3, i can't find the Mobile offline control. Can you give me some image??

  • Suggested answer
    Shawnsauve Profile Picture
    1,093 on at
    RE: Offline mobile and offline canvas

    It's great to hear that you embedded a canvas app into your Field Service solution. However, I can understand your frustration with the offline mode not working as expected.

    When it comes to offline mode in canvas apps, it's important to note that canvas apps are not natively offline-enabled like model-driven apps. This means that you need to configure your canvas app specifically for offline mode in order for it to work offline.

    To configure your canvas app for offline mode, you need to use the Power Apps Mobile Offline feature. This feature provides a set of capabilities that allow you to define which data will be available offline and how it will be synchronized with your back-end system.

    To configure your canvas app for offline mode, you need to follow these steps:

    1. Enable Mobile Offline for your environment and your app.

    2. Create a Mobile Offline Profile and configure the entities that will be available offline.

    3. Add the Mobile Offline control to your canvas app and configure it to use the Mobile Offline Profile you created in step 2.

    By following these steps, you should be able to configure your canvas app for offline mode and ensure that it works correctly when embedded in the Field Service solution.

    I hope this information helps! If you have any further questions, feel free to ask.

  • Team member Function Profile Picture
    45 on at
    RE: Offline mobile and offline canvas

    Thank you, So about the PCF control. Do you know some source that could help me to create a report use PCF control??

  • Verified answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at
    RE: Offline mobile and offline canvas

    You can use JavaScript for it. However, if your requirement is to work offline, you will need a PCF control. 

    Custom Pages

    Native player support is available for iOS, Android, and Windows in online-only mode. Offline support currently isn't supported.

    learn.microsoft.com/.../model-app-page-issues

  • Team member Function Profile Picture
    45 on at
    RE: Offline mobile and offline canvas

    So I have to use a custom page?? But how can I put a Custom page in a form sir??

  • Verified answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at
    RE: Offline mobile and offline canvas

    Have you done a Canvas app or a Custom Page?

    The app will download the app metadata and the data from the mobile profile before it goes offline.

    Using a Canvas app, the app won't download the metadata, and the connectors won't try to use the data from the local device.

    If you build a PCF if you need a custom UI to work on offline.

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