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Customer experience | Sales, Customer Insights,...
Suggested answer

Lead To Invoice process

Posted on by Microsoft Employee

Hi people

im trying to adjust the existing process (lead to invoice).

And under the step Opportunity i want to add a new Action step of workflow that helps me to display visualize the quoteitems/products that are included in the quotes.

Anyone that know how that workflow would look like?

Any examples maybe.

  • Suggested answer
    RE: Lead To Invoice process

    Hello,

    You cannot use workflows to display/visualize information. Workflows are used to perform background operations in CRM, depending on a trigger.

    For your scenario, the best option would be to create a subgrid on the Opportunity main form, in order to display the related products of each record.

    Hope it helps.

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