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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Item template in BC19.3
Small and medium business | Business Central, N...
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Item template in BC19.3

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Posted on by WWSHI 5

I have set up Item templates in BC19.3. But the list of templates doesn't shown when I create new item. It works in previous version. Is there any set up I need to configure in order to enable Item template?

  • Suggested answer
    WWSHI Profile Picture
    WWSHI 5 on at
    RE: Item template in BC19.3

    Item No. series is assigned, but not checked as default. Item template is working after I check the no. series as default. Thank you very much, Vaishnavi!

  • Suggested answer
    Vaishnavi J Profile Picture
    Vaishnavi J 3,060 on at
    RE: Item template in BC19.3

    Hi,

    Can you please check Inventory setup the Item No series is assigned or not.

    if not please add it and try to create an item.

    pastedimage1646141319645v1.png

    If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much.

  • WWSHI Profile Picture
    WWSHI 5 on at
    RE: Item template in BC19.3

    Hi, Vaishnavi, thanks for the reply. But actually I don't have any customization. I am using standard application.

  • Suggested answer
    Vaishnavi J Profile Picture
    Vaishnavi J 3,060 on at
    RE: Item template in BC19.3

    Hi ,

    Can you check if there is any event subscriber "OnBeforeCreateItemFromTemplate" is used in your codeunit which can bypass the template selection.

    Or you can uninstall the extension and then try to create item from template.

    If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much.

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