Hello CRM'ers,
I am currently working on the D365 for Marketing module which I would like to demo to a new prospect end of the week. This would include clicking through the system and showing him the new functionalities like creating segments and such.
Currently, every time I try to create a new form/segment or one of the other new elements inside the marketing suite I receive an error. Sadly I can not demo anything this way. The following is displayed in the error. I used the marketing trail out of the box and want to create my own sample data. Since we currently all can not create a new marketing demo (awhh...) I am stuck with this environment.
Displayed error;
Anyone know a solution to my problem? Or what I should do to at least be able to demo the environment. I really need to make a few segments and different forms to show my client.
Would appreciate the help!
Kind regards,
Bas van Breda
Hello,
it seems the Marketing organization you are using is not fully setup (using FRE) or if it had been working before is in a defective state.
Please try run the First Run Experience (FRE) from your Dynamics 365 Administration Center (EMEA Link here) and you may perform pending updates. If that does not help you need to file a service request.
Please consider as well a purchased license if you desire to use the Marketing application over a longer period of time for your business needs.
This issues occurs when Marketing installation completed with errors, I had similar issues and resolved by re-installing. You can uninstall Marketing app and try re-installing this will configure all entities which may have errors in first installation and fix this issue.
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