web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested answer

Cash discount is calculated on credit note even though parameter "Calculate cash discounts for credit notes" is deactivated

(0) ShareShare
ReportReport
Posted on by 10

Hi,

We are using D365 F&O (10.0.26).

Cash discounts should not be considered on our credit notes -> so I deactivated the parameter "Calculate cash discounts for credit notes" in the AR parameters (under Settlement). But still credit notes created from the Sales Order form or from a return order have the cash discount which is set on the customer. On credit notes from RMAs the payment and cash discount cannot be removed (or even edited for that matter) 

Did I understand that parameter wrong? Or can someone explain to me what the exact purpose of it is?

I have the same question (0)
  • Suggested answer
    Prem Kumar Bachu Profile Picture
    3,418 on at
    RE: Cash discount is calculated on credit note even though parameter "Calculate cash discounts for credit notes" is deactivated

    Hi Patrick,

    Looks like there is a condition for this parameter in customer settle transactions page. Found below details on Microsoft docs.

    Calculate cash discounts for credit notes – Set this option to Yes to automatically calculate a cash discount for credit notes. In Accounts receivable, a credit note transaction is a negative transaction that has a value in the Invoice field on the Free text invoice page, or a return on the Sales order page.

    "The effect of this option depends on the value of the Use cash discount field on the Settle transactions page. If this option is set to Yes, the discount is taken when the Use cash discount field is set to Normal. When the Use cash discount field is set to Always, the cash discount is always taken, regardless of the setting of this field. When the Use cash discount field is set to Never, the cash discount is never taken, regardless of the setting of this field"

    docs.microsoft.com/.../configure-settlement

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
CA Neeraj Kumar Profile Picture

CA Neeraj Kumar 2,188

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 868 Super User 2025 Season 2

#3
Sohaib Cheema Profile Picture

Sohaib Cheema 593 User Group Leader

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans