Hi,
We are using D365 F&O (10.0.26).
Cash discounts should not be considered on our credit notes -> so I deactivated the parameter "Calculate cash discounts for credit notes" in the AR parameters (under Settlement). But still credit notes created from the Sales Order form or from a return order have the cash discount which is set on the customer. On credit notes from RMAs the payment and cash discount cannot be removed (or even edited for that matter)
Did I understand that parameter wrong? Or can someone explain to me what the exact purpose of it is?
Hi Patrick,
Looks like there is a condition for this parameter in customer settle transactions page. Found below details on Microsoft docs.
Calculate cash discounts for credit notes – Set this option to Yes to automatically calculate a cash discount for credit notes. In Accounts receivable, a credit note transaction is a negative transaction that has a value in the Invoice field on the Free text invoice page, or a return on the Sales order page.
"The effect of this option depends on the value of the Use cash discount field on the Settle transactions page. If this option is set to Yes, the discount is taken when the Use cash discount field is set to Normal. When the Use cash discount field is set to Always, the cash discount is always taken, regardless of the setting of this field. When the Use cash discount field is set to Never, the cash discount is never taken, regardless of the setting of this field"