Supply chain | Supply Chain Management, Commerce

Error: Click cancel and select one or more lines to add to a new or an existing load

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Posted on by MB-03051332-0

Hello Expert,
I ask you for support with this problem. In this process I have each sales line marked to the production order and every now and then, randomly, when I go to release the sales lines of some items paid and ready to pack into the warehouse , I run the /Otubound load planning workbench/ function, the system block me and gives me the following error /Click cancel and select one or more lines to add to a new or an existing load/, has this ever happened to you? do you have any ideas?

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Guy Terry 28,944 Moderator on at

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Hi,

The red error behind gives a better clue I think. And I can see from your screenshot that the selected Load has the Load status = Shipped.

Shipped is the last status that a Load gets.... it means the vehicle is loaded, the doors are shut and the driver is jumping up and down waiting to leave. Or something like that. It also means that you cannot add any more Sales orders to it. And I guess what you've clicked there is 'Add to existing load', and you've got a Shipped load selected.

Did you mean to add the order to that load? Or did you mean to click 'Add to new load'?

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MB-03051332-0 2 on at

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Thanks GuyUK, but the error of adding to an already shipped load was an old error that I didn't clear, my problem is the error at the top right in yellow, where I was proceeding to add the sales order line in a new load and the system does not allow me to continue unless I use the Cancel command

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Judy Microsoft Employee on at

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Hi, I have searched the similar issue on LCS, you can refer to it:

Details for issue 831377 (dynamics.com)

Best Regards,

Judy

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PK-27100926-0 8 on at

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Hi,

I was facing the same error earlier. After checking, I realized that in the Sales order the default Order type was set to Journal instead of Sales order. Once I changed the order type to Sales order, the Load planning workbench was able to pick the line and the error was resolved. You can check this setting as well — it might be one of the possible reasons for the issue.

Hope this helps

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MD-28080415-0 2 on at

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Hello,

Could you please confirm the current status of the load? In your screenshot, it shows as shipped. Is it partially shipped, and has the inventory been deducted? Kindly check and share the details.

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