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Microsoft Dynamics AX (Archived)

Bank account and Facility type are not populated - Letter of Credit

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Posted on by 2,438

Hi All,

I'm trying to place a PO using Letter of Credit.  At the MANAGE tab, clicked on Letter of credit/import collection.  Then a form opened up.  In this form, the drop down boxes for Bank account and Facility type were empty.  I have configured bank account and Facility type.  So they should be available in the drop-down boxes, but they are not.  Am I missing something?  Thanks so much!  

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  • Suggested answer
    Community Member Profile Picture
    on at

    Make sure the below given points:

    1. Facility nature "Letter of Credit" has been selected at the time of "Facility types" creation

    2. Check the "Bank Facility Agreement", must be created & already created "Facility Type" be selected in the "Bank Facility Agreement" Lines  

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Kim,

    Have you followed all the setup steps and also activated the respective parameters?

    It sounds that some minor setup has been overlooked.

    Please have a look at this and the related docs sites

    docs.microsoft.com/.../create-bank-facility-agreement-letter-credit

    Best regards,

    Ludwig

  • Verified answer
    zubairalam Profile Picture
    151 on at

    Hi Kim,

    Please check and verify the Vendor currency with LC facility Currency, this should must be same.

  • lmai Profile Picture
    2,438 on at

    Hi Hafiz,

    The Bank facility agreement has been set up; but it doesn't attach to the facility type..unless there is a work around.  So at the Facility type field, how does it pick up the bank.  That's why the bank account blank, right?   Is there a way that I can attach the screenshot so that I can show my set up?  Thanks

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Kim,

    If you save your screenshot as a file then you can upload it via the Use rich formatting site. Just select the link right below the textbox.

    Best regards

    Ludwig

  • lmai Profile Picture
    2,438 on at

    Hi Zubair,

    Thank you for your response.  Yes, it solved the problem.  I couldn't imagine how the currency could be the root cause for the Facility type and Bank account not populated.  It's weird.  What about I make a purchase to vendor whose currency is not USD?  I would think this is normal.   What do you see from your end?  Thanks

  • Suggested answer
    zubairalam Profile Picture
    151 on at

    Hi Kim,

    For this, you may need to do this workaround;

    LC002.png

    Clear the filter from Currency in facility type

    LC002.png

    Now you can select any LC 

    lc003.png

    Thanks.

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