We are facing an issue when creating new counting journals (Inventory > Journals > Counting > Item Counting). When generating an on-hand journal, we noticed that occasionally AX would not include all the parts in the journal that are showing as being on-hand in that warehouse.
Upon further inspection, we determined that item setup was responsible for this. On the item under Manage Inventory > Warehouse > Warehouse Items, if a specific location was not specified for the warehouse we were creating a counting journal for, and there was another count open already for that item at another warehouse, it would mark "Counting Started" and assign the counting journal number, hence blocking the line from being created on the new journal.
The only way seemingly to work around this is to create a record on every part for every warehouse we have. In our world, that translates to roughly 4.5 million records, that would then of course need to be maintained. Hoping someone may have encountered this issue before and know of a better way.
Essentially we need to be able to count all our inventory in all our warehouses at the same time.
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