Hi,
Does anyone else get the error:
Your Server customization requires new version of the Application.
Please update your Application
This is when the app on an iPhone is logging in and syncing.
Woodford is fully installed, solutions published etc.
Any thoughts anyone?
Many thanks
Ian
License: Valid
UNSUPPORTED CUSTOMIZATION VERSION: App:23 Srv:24
<EXCEPTION>2019-04-08T16:54:02.0717980+01:00: MobileCrm.Data.Customization.CustomizationException: Your Server customization requires new version of the Application.
Please Update your Application.
at MobileCrm.Data.Customization.Service.TestCustomizationVersion (MobileCrm.Data.Customization.Service+Status status, Int32 packageVersion) <0x101440c30 + 0x001dc> in <3458b68f11ba4f10b2d307ee1a5b6081#c94f33bae201b38a7ada9c955911f13e>:0
at MobileCrm.Data.Customization.Service.DownloadCrmCustomization (MobileCrm.Data.Customization.Service+Status status, String currentVersion, String filePath) <0x10143f6e0 + 0x00d9b> in <3458b68f11ba4f10b2d307ee1a5b6081#c94f33bae201b38a7ada9c955911f13e>:0
at MobileCrm.Data.Customization.Service.Download (MobileCrm.Data.Customization.Service+Status status, String currentVersion, String filePath, MobileCrm.Data.Customization.MobileLicense& license) <0x101442770 + 0x00217> in <3458b68f11ba4f10b2d307ee1a5b6081#c94f33bae201b38a7ada9c955911f13e>:0
at MobileCrm.Data.Customization.Service.Execute (ICrmService service, MobileCrm.config, String& customizationDirectory, Action`2[T1,T2] logger, Action checkAbort, MobileCrm.Data.Customization.Service+CustomizationFinalizer& finalizer) <0x101443200 + 0x002b7> in <3458b68f11ba4f10b2d307ee1a5b6081#c94f33bae201b38a7ada9c955911f13e>:0
at SyncEngine.DownloadCustomization (String& customizationDirectory, MobileCrm.Data.Customization.Service+CustomizationFinalizer& finalizer) <0x1013f2460 + 0x001dc> in <3458b68f11ba4f10b2d307ee1a5b6081#c94f33bae201b38a7ada9c955911f13e>:0
at SyncEngine.Execute (Resco.Data.db, Boolean isHighEndDevice, Synchronization.SyncResult& result) <0x1013f5dd0 + 0x003db> in <3458b68f11ba4f10b2d307ee1a5b6081#c94f33bae201b38a7ada9c955911f13e>:0
at SyncEngine.Execute (Resco.Data.db, MobileCrm.config, Synchronization.SyncResult& result, Func`3[T1,T2,TResult] progress, Synchronization.SyncConflict conflictCallback, Boolean isHighEndDevice, Boolean isRequestedByUser) <0x1013f8090 + 0x00387> in <3458b68f11ba4f10b2d307ee1a5b6081#c94f33bae201b38a7ada9c955911f13e>:0
</EXCEPTION>
<Summary Foreground Server:5 Crm2011.13/OnlineFederation2016 Threads:3 Sent=0 Recv=0 Result=Normal/> <Times Total=5148ms Connect=2063ms/> <Error>Your Server customization requires new version of the Application.
Please Update your Application.</Error>
thank you very much Alexandre Heinze,
great help as always
rifat
Dear Alexander,
Many thanks, that nailed it! The mobile app is now fully lit up.
Thanks too Moko33
Kind regards,
Ian
You need to select 11.3-11.2, because the current FS App is based on 11.3.
Or to put it more general - in your app, go to "About". This will give you the target release that you need to specify in Woodford.
Hi Moko33,
I published the 'Latest' which was set by default.
v11.2 is not available:
Thanks for getting back to me, any thoughts?
Kind regards,
Ian
Did you publish down to V11.2 in Woodford (drop down in upper left corner, close to the publish button)?
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 290,867 Super User 2024 Season 2
Martin Dráb 229,173 Most Valuable Professional
nmaenpaa 101,156