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How to add up points to multiple lead scoring models?

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Posted on by CS82

I built a customer journey with a leadscoremodel. Now I want to built another customer journey and a second leadscoremodel within the same campagne. We want to sent an extra e-mail to those leads who has shown some interest. After downloading another brochure, the second leadscoremodel will give them more points and they will become salesready.

How can I get the points from these two lead scoring models to add up?

Thanks in advance!
Caroline

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Eiken Microsoft Employee on at

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Hi,

You can create a new rollup field which is decimal type.

Add the scores in the lead score entity.

Regards,

Eiken Zhang

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CS82 10 on at

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Dear Eiken,

Thanks for your quick reply and it seems very interesting but I don't have any idea where to do this. I am a marketeer working in the marketingapp. Your explanation seems to be something that our applicationmanager has to do/built?

Best regards,

Caroline

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Eiken Microsoft Employee on at

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Hi

Yes, there is no OOTB solution to add two lead score model's socre together Now.

So we need to add new field to calculate this value.

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Eiken Microsoft Employee on at

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Hi,

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