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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Sync Bookings with Out...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Sync Bookings with Outlook Calendar

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Posted on by Zay EcoTech 14
We are in need of being able to create an Outlook event when we create a booking for our techs. How can we do this? 
I have the same question (0)
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    You can use the Outlook Create Event (V4) in Power Automate Flow to synchronize created bookings.
     
    Start time expression: formatDateTime(triggerOutputs()?['body/starttime'],'yyyy-MM-ddTHH:mm:ss')
    End time expression: formatDateTime(triggerOutputs()?['body/starttime'],'yyyy-MM-ddTHH:mm:ss')
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     
  • Zay EcoTech Profile Picture
    Zay EcoTech 14 on at
    How can I make it that it will send the bookable resource an email as an attendee ? 
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    List the relevant contact resource in the booking via List Rows.
     
    Make this contact a required attendee for the outlook calendar event.
    An email is then sent to the attendee (that contact).
     
     
    Best Regards,
    Dengliang Li
     

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