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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to see new Envi...
Customer experience | Sales, Customer Insights,...
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Unable to see new Environment

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Posted on by Lee Phipps 7

We have started a trial of Customer Insights and have created a new Enviroment linked to Azure data storage and configured the Azure Private link fine. The enviroment creates and I can see it in the Power Platform but I cant see it in CUstomer insights are there certain permissions I need to set? 

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  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: Unable to see new Environment

    Hi Lee,

    Trial of Customer Insights?

    I go to the trial overview page and select Try Customer Insights for free.

    Then i try to create and configure new environment:

    pastedimage1679552991222v2.png

    It seems that the data storage option comes as disabled, which means that we can't select 'Azure Data Lake Storage Gen2' option.

    This option is not availabe for trial environments

    pastedimage1679553098452v3.png

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