Unable to see new Environment

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Posted on by Lee Phipps

We have started a trial of Customer Insights and have created a new Enviroment linked to Azure data storage and configured the Azure Private link fine. The enviroment creates and I can see it in the Power Platform but I cant see it in CUstomer insights are there certain permissions I need to set?

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Leah Ju Microsoft Employee on at

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RE: Unable to see new Environment

Hi Lee,

Trial of Customer Insights?

I go to the trial overview page and select Try Customer Insights for free.

Then i try to create and configure new environment:

It seems that the data storage option comes as disabled, which means that we can't select 'Azure Data Lake Storage Gen2' option.

This option is not availabe for trial environments

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