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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Problem with On Prem 9...
Customer experience | Sales, Customer Insights,...
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Problem with On Prem 9.0.16.7

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Posted on by Tom Davies 10

Hi all,

Yesterday we updated our Dynamics 9 on prem instance from version 9.0.13.11 to version 9.0.16.7.

Since the update we've noticed that when we open or create a quote record there is a 404 error in the browser console for the file /_static/sfa/quotes/quote.js?ver=-2003968613:1

When looking at the file structure in the server I can confirm it is missing. 

We are investigating a regression that has started occurring with one of our custom entities related to the quote entity after installing this update and we're just trying to rule out whether or not this Javascript file missing is the problem.

Has anyone else taken Mays update and noticed this?

Thanks,

Tom.

  • Suggested answer
    Satish Tiwari - CRM Profile Picture
    Satish Tiwari - CRM on at
    RE: Problem with On Prem 9.0.16.7

    Hello Tom,

    I just upgrade my CRM deployment to 9.0.16 and was able to open and create quotes successfully without getting any error. I tried in both web client and UCI

    pastedimage1589537305130v1.png

    Are you getting the error in all browsers ? Is there any onLoad / onSave script or ribbon customization done on Quote entity which may cause this issue ?

    You can use fiddler or F12 debugger to get more details about the error / script.

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